© 2019 by Tyra W. Hilliard.  All Rights Reserved.  Proudly created with Wix.com

Upcoming Events

July 11, 2019

Florida Society of Association Executives (FSAE) Annual Conference, Jacksonville, FL

Understanding Difficult Contract Clauses--The Big Three

Event Safety & Security Panel

August 21, 2019

Meeting Professionals International Sunshine Education Summit, Orlando, FL 

Addressing Those "Uh-Oh" Situations in Your Contracts

September 9, 2019

MPI Smart Monday at IMEX America , Las Vegas, NV

Meeting & Event Contract Disputes--You be the Jury! (w/Christian Hardigree, Esq.)

November 7, 2019

Virginia Tech Professional Certificate in Integrated Security, Analytics, and Technology for Meeting and Event Professionals, Arlington, VA

Safety, Security, and the Role of Technology for Meeting and Event Professionals (with Bruce McIndoe, WorldAware)

Recorded Sessions

Video (partial) of session: Duck, Duck, Goose: A Crisis Experience for Those with a Sense of Humor (at MPI WEC 2019) (w/ Alan Kleinfeld & David Lau)

Podcast: Cancellation & Attrition--Balancing the Risk (Episode 18) 

The Howes Group

The Law of Doing Good Things

(You have to register, but it's free.)

Contracts: Food & Beverage and Off-Sites

These are samples of some of my most popular presentation topics. I have others that I have done and am always happy to customize a topic to your group and interests.  Please don't hesitate to ask if you have something a little different in mind. I'm sure we can work something out.​

  Tyra   

Speaking Topics

Law & Liability

 

Addressing Those Uh-Oh Situations in Your Contracts

Everything is going along swimmingly with your meeting until, “uh-oh,” something you didn’t anticipate threatens to disrupt or derail it.  Using scenarios that address real issues like construction and remodeling, dishonored reservations, conflicting groups, drone photography, and more, we’ll discuss what you should have in your contracts to prevent the issue from occurring or mitigate the damage if it does occur.  Groups will have a chance to review scenarios and discuss in small groups before sharing solutions. For more information, click here.

Bite Me!  The Law of Food & Beverages

Good or bad, people remember the food at events.  As any planner or food provider knows, though, food and beverage is a risky area.  Beyond keeping hot food hot and cold food cold, there are issues of dietary restrictions, food allergies, alcohol service, performance, food donation, and more.  In this session, we discuss the legalities behind food and beverage service.  From contract language that every planner should include in catering contracts to leveraging the law to get restaurants, caterers, and hotels to donate food, this is the law of food. For more information, click here.

Understanding Difficult Contract Clauses – the Big Three

 

Performance clauses like attrition and cancellation are challenging to negotiate and sometimes expensive to exercise.  Force majeure is the very definition of a “grey area.”  Using provided scenarios as well as examples from the audience, we’ll talk about the law that supports (and doesn’t support) common contract language and minor changes in wording that can yield huge dividends in protection.  For more information, click here.

 

Understanding Difficult Contract Clauses – the “Other” Clauses

 

Although performance clauses like attrition and cancellation are challenging, it is sometimes the other clauses that create the biggest challenges.  And beware to the group that overlooks them!  Addressing issues like construction and remodeling, conflicting in-house groups, surcharges and fees, environmental issues and more, this session will help prepare you for trends that are affecting meetings and, by extension, meeting contracts.  For more information, click here.

 

The Law of Doing Good Things

 

In our litigious society, anyone can get sued for doing anything—even good things!  In this unique and informative session, participants will consider scenarios that highlight the liability issues associated with integrating social responsibility into the meetings industry.  Discuss the parameters of the food donation laws.  Explore the realities and myths of Good Samaritan laws—and find out about the less-well-known “bad Samaritan” laws.  Find out who is really protected under the Volunteer Protection Act.  You can and should do good things…but you should also protect yourself and your organization.  For more information, click here.

The Lawyer is (Real) In

Have a legal question about meetings or events?  Like Lucy in the Peanuts, the lawyer is (real) in!  This session is all about you and the legal issues you have always wanted to ask about but that never seem to be brought up in legal sessions.  A completely interactive session, attendees will be given a list of possible legal issues to discuss in small groups—contract issues, Americans with Disabilities Act, alcohol liability, etc.  Each group will come up with three questions to ask, from the list or from their experience.  It’s like getting free legal advice on real issues (only with a waiver that no client privilege attaches to our discussions). For more information, click here.

Risk Management, Safety & Security

 

Meeting Safety & Security—Every Little Thing

 

Meeting professionals know safety and security is important, but less than half actually have a meetings-specific crisis plan.  Instead of staggering under the weight of creating a whole crisis preparedness program, why not focus on the little things?  This session offers practical, timely, simple solutions that can be implemented immediately in your planning and management process--adding some key items to your RFP, asking a few extra questions during the site inspection, including specific contract language, and practical tips for on-site management.  For more information, click here.

 

The Good, the Bad, and the Ugly – Safety & Security Issues and the Meetings Industry

 

Planning and even attending global meetings is risky business, even for seasoned professionals.  Changes in the global landscape, security concerns, company policies, and travel warnings mean meeting and incentive planners have to stay sharp. The targeting of western travelers in some countries create increased travel safety concerns.  Horrific issues like human trafficking are occurring in the same places we find ourselves doing business.  In this interactive session, participants are asked to bring both their horror stories and their best practices to share with others. For more information, click here.

 

 

 

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